At Loco's Shisha, we are committed to providing you with a seamless and efficient shipping experience. Here’s what you can expect when you shop with us:

Shipping Locations

We proudly offer worldwide shipping, ensuring our premium shishas reach enthusiasts across the globe. Whether you're in the heart of a bustling city or a quiet rural area, we've got you covered.

Shipping Times

• International Shipping: Delivery times vary by destination, usually ranging from 7-14 business days. Please note that customs processing can affect these times.

Shipping Costs

Shipping costs are calculated at checkout based on the weight of your order and your delivery location. We strive to offer competitive rates to make our products as accessible as possible.

Order Processing

All orders are processed within 1-2 business days. You will receive a confirmation email once your order has been shipped, including tracking information so you can monitor its journey to your doorstep.

Customs and Duties

International orders may be subject to customs fees, import duties, and taxes, which are not included in our shipping charges. These costs are the responsibility of the recipient and vary by country. We recommend checking with your local customs office for detailed information.

Returns and Exchanges

If you are not completely satisfied with your purchase, we offer a hassle-free return policy. Items can be returned within 30 days of receipt for a full refund, provided they are unused and in their original packaging. Return shipping costs are the responsibility of the customer unless the item was received damaged or defective.

Lost or Damaged Packages

In the rare event that your package is lost or arrives damaged, please contact our customer service team immediately. We will work diligently to resolve the issue and ensure you receive your order promptly.

Contact Us

For any questions or concerns regarding shipping, please reach out to our customer support team at shisha@locoshops.net . We're here to help!

Thank you for choosing Loco's Shisha. We look forward to delivering an exceptional shisha experience right to your door!